Lake Charles, LA Answering Service

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Ambs Call Center's Answering Service in Lake Charles, LA

We’re not just in the business of answering phones—we’re here to help your business in Lake Charles grow. Since 1932, Ambs Call Center has provided live, friendly virtual receptionist services that feel like part of your team to businesses in Lake Charles—and the greater state of Louisiana.

Every month, we handle over 30,000 calls that are customized to fit your exact needs. We set your answering service up using our best practices that we've refined since we started handling calls nearly 100 years ago.

Need help scheduling appointments, taking messages, or managing after-hours calls? We’ll handle it for you, 24/7/365.

Phone Answering Service

Message taking, lead capture, and overflow support

Phone answering service

Virtual Receptionist Service

Professional call handling, without the cost of in-house staff

Virtual receptionist

Medical Answering Service

HIPAA-compliant support for clinics, hospitals, and private practices

Medical answering service

Absence Management Hotline

A reliable solution for employee call-outs

Absence management hotline

Call Center Services

Tailored inbound call center support with CRM integrations

Call center service

10,000+

Businesses Served

Since we started answering on behalf of Louisiana businesses in 1932.

100%

Call Answering in the USA

All your calls will be answered exclusively by our team in the USA. No compromises.

Years in Business

Proudly family-owned and operated—get customer service that's been tried and tested.

Why Lake Charles Businesses Need a Virtual Receptionist Service

Lake Charles, Louisiana, is a hub for petrochemical, gaming, and tourism industries, drawing both local residents and international visitors. With its blend of industrial strength and Southern hospitality, the city thrives on dependable communication between businesses and clients.

Our virtual receptionist service ensures Lake Charles companies stay connected, answering calls with professionalism and care. Whether you're coordinating with large industrial partners, assisting travelers, or serving local families, we make sure no call goes unanswered. By providing reliable communication day and night, we help businesses strengthen customer loyalty, improve efficiency, and maintain a polished reputation. With our service, Lake Charles businesses can focus on growth and opportunity while knowing every caller is treated with the respect and attention they deserve.

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Why Lake Charles businesses choose ambs call center

Why Choose Our Answering Services?

24/7/365 Availability

Your callers will receive support day and night—regardless of whether it's after-hours, holidays, or otherwise.

No Hidden Fees

There's no hidden fees or contracts that locks you into our service, and we've been doing that for nearly 100 years!

Custom Greetings

We'll greet your callers exactly how you want us to and can customize our answering however you'd like.

Industries in Lake Charles That We Serve

We prefer you to think of us as the ideal employee. Not only are we never sick, but we're also always on time in picking up the phone, ready to serve your callers with outstanding, award-winning customer service 24/7/365. Here are just a few industries that we most commonly serve in Lake Charles.

Healthcare Organizations

Home Services

Large Manufacturers

Property Management

Real Estate and Realtors

Tech, IT, and MSPs

Law Firms and Lawyers

Veterinary Clinics

Government Agencies

Educational Institutions

FAQs

Frequently Asked Questions from Businesses in Lake Charles

From our decades in serving every kind of business in Lake Charles, we've built up a list of commonly asked questions by business owners like yourself. Don't see your question here? Reach out to us now!

Why should your Lake Charles business get a virtual receptionist service?

How soon can I start using your answering service?

How fast can you answer my phones for me?

Do you outsource your calls? I don't want there to be a cultural/accent barrier between you and my callers.

Can I change my answering service plans at any time?

How do I know if we won't be a good fit?

Lafayette, LA

Local Answering Service for Lafayette

Lafayette Zip & Area Codes

Area Code: 337

Zip Codes: 70501, 70503, 70506, 70507, 70508, 70509, 70592

County: Lafayette Parish

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Lake Charles, LA

Local Answering Service for Lake Charles

Lake Charles Zip & Area Codes

Area Code: 337

Zip Codes: 70601, 70602, 70605, 70606, 70607, 70608, 70609, 70612, 70615, 70616, 70629, 70669

County: Calcasieu

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Alexandria, VA

Local Answering Service for Alexandria

Alexandria Zip & Area Codes

Area Code: 571, 703

Zip Codes: 22301, 22302, 22303, 22304, 22305, 22306, 22307, 22308, 22309, 22310, 22311, 22312, 22313, 22314, 22315, 22320, 22331, 22332, 22333, 22334

County: Fairfax

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what our satisfied clients in Louisiana are saying

"As a new customer, the Ambs Call Center team has been great to work and troubleshoot issues with. Responses to questions, edit requests, report changes, etc have been amazing! Our transition to this new platform has been much better than expected!"

Mark Bria - Sr. Human Resources Manager
U.S. Pipe

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Stop Missing Calls When You Use Ambs Call Center!

There's no better way to grow your business than to make sure you never miss a call. Get started today by filling out the form below! Once submitted, we'll send over our specific service and pricing information directly to your inbox. And no, we never spam.