Cedar Rapids Call Center
With Cedar Rapids being home to 127,905 people, much to see and do and countless businesses, you need a call center that can handle the traffic. At Ambs Call Center, we handle around 30,000 calls a day, making us your experienced call center in Cedar Rapids. Our trained professionals answer questions, schedule appointments and much more. Some of these virtual call center solutions include:
- Absence Management
- Help Desk
- Lead Generation
With these virtual call center solutions at work for you, 24 hours a day, 7 days a week, you can have peace of mind knowing Ambs is hard at work for you, even while you’re having dinner at home or catching a RoughRiders game.
Couple that with our call center software, and we’re constantly building and managing a customer base for your Cedar Rapids business. No full-service call center company in Cedar Rapids would be complete without a wide range of solutions for a wide range of industries.
One area we are especially proud to work in is healthcare, providing medical answering services across Iowa. Some of our other comprehensive services include:
- Unified Messaging
- Switchboard Support
- Voicemail Auto Attendant
With our versatile virtual call center solutions, no company is too large or too small. It doesn’t matter if you receive one call a day or 100,000, we can help your Cedar Rapids business grow across Iowa and the country.