Cedar Rapids, IA Answering Services

For call center and answering services in Cedar Rapids, IA, there is no substitute for the versatile solutions from Ambs Call Center. As a full service call center company, we are proud to serve businesses across Iowa and the rest of the United States with 24/7/365 service and support.

From making appointments to taking orders and messages, our teams of well-trained professionals can alleviate a large portion of your staff’s daily tasks, freeing you and your employees up to focus on more important things and enjoy Cedar Rapids to the fullest during your down time. Whether you operate in the homecare, HVAC or any other industry, our comprehensive tools can help you achieve a new level of efficiency.

Answering Service in Cedar Rapids

Ambs Call Center excels when it comes to answering services in Cedar Rapids. The benefits of an answering service stretch far beyond operations management, however. In fact, we prefer you to think of us as the ideal employee. Not only are we never sick, but we work around the clock, all year long. Additionally, we make you look good. Simply provide answering instructions such as a greeting and we’ll provide the type of customer support and virtual call center solutions your business can be proud of. So whether your customers are in Cedar Rapids, the other side of Iowa or anywhere else in the country, they’re always just a call away from quality customer service.

Cedar Rapids Call Center

With Cedar Rapids being home to 127,905 people, much to see and do and countless businesses, you need a call center that can handle the traffic. At Ambs Call Center, we handle around 30,000 calls a day, making us your experienced call center in Cedar Rapids. Our trained professionals answer questions, schedule appointments, take orders and much more. Some of these virtual call center solutions include:

  • Absence Management
  • Order Taking
  • Lead Generation

With these virtual call center solutions at work for you, 24 hours a day, 7 days a week, you can have peace of mind knowing Ambs is hard at work for you, even while you’re having dinner at home or catching a RoughRiders game.

Couple that with our call center software, and we’re constantly building and managing a customer base for your Cedar Rapids business.No full service call center company in Cedar Rapids would be complete without a wide range of solutions for a wide range of industries.

One area we are especially proud to work in is healthcare, providing medical answering services such as nurse triage and appointment follow up to patients across Iowa. Some of our other comprehensive services include:

  • Unified Messaging
  • Switchboard Support
  • Voicemail Auto Attendant

With our versatile virtual call center solutions, no company is too large or too small. It doesn’t matter if you receive one call a day or 100,000, we can help your Cedar Rapids business grow across Iowa and the country. Get Information and Pricing