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Springfield, IL Answering Service

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Ambs Call Center's Answering Service in Springfield, IL

We’re not just in the business of answering phones—we’re here to help your business in Springfield grow. Since 1932, Ambs Call Center has provided live, friendly virtual receptionist services that feel like part of your team to businesses in Springfield—and the greater state of Illinois.

Every month, we handle over 30,000 calls that are customized to fit your exact needs. We set your answering service up using our best practices that we've refined since we started handling calls nearly 100 years ago.

Need help scheduling appointments, taking messages, or managing after-hours calls? We’ll handle it for you, 24/7/365.

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Phone Answering Service

Message taking, lead capture, and overflow support

Phone answering service
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Virtual Receptionist Service

Professional call handling, without the cost of in-house staff

Virtual receptionist
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Medical Answering Service

HIPAA-compliant support for clinics, hospitals, and private practices

Medical answering service
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Absence Management Hotline

A reliable solution for employee call-outs

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Call Center Services

Tailored inbound call center support with CRM integrations

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Why Springfield Businesses Need a Virtual Receptionist Service

Springfield, Illinois, the state capital, blends a rich history with a modern economy that includes government, healthcare, education, and tourism. From Abraham Lincoln's legacy to its role as a hub for state operations, the city attracts professionals, residents, and visitors alike. Businesses here require dependable communication to meet the expectations of such a diverse audience.

Our virtual receptionist service helps Springfield companies remain accessible and professional by ensuring every call is answered with care and accuracy. Whether you're managing a government office, serving healthcare patients, or assisting tourists, our team provides consistent support that builds trust. With around-the-clock call handling, Springfield businesses can focus on daily operations while maintaining strong, reliable connections with clients and partners throughout the community.

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Why Springfield businesses choose ambs call center

Why Choose Our Answering Services?

Industries in Springfield That We Serve

We prefer you to think of us as the ideal employee. Not only are we never sick, but we're also always on time in picking up the phone, ready to serve your callers with outstanding, award-winning customer service 24/7/365. Here are just a few industries that we most commonly serve in Springfield.

Healthcare Organizations

Home Services

Large Manufacturers

Property Management

Real Estate and Realtors

Tech, IT, and MSPs

Law Firms and Lawyers

Veterinary Clinics

Government Agencies

Educational Institutions

FAQs

Frequently Asked Questions from Businesses in Springfield

From our decades in serving every kind of business in Springfield, we've built up a list of commonly asked questions by business owners like yourself. Don't see your question here? Reach out to us now!

Why should your Springfield business get a virtual receptionist service?

How soon can I start using your answering service?

How fast can you answer my phones for me?

Do you outsource your calls? I don't want there to be a cultural/accent barrier between you and my callers.

Can I change my answering service plans at any time?

How do I know if we won't be a good fit?

what our satisfied clients in Illinois are saying

Visit Ambs Call Center

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Stop Missing Calls When You Use Ambs Call Center!

There's no better way to grow your business than to make sure you never miss a call. Get started today by filling out the form below! Once submitted, we'll send over our specific service and pricing information directly to your inbox. And no, we never spam.