We’re not just in the business of answering phones—we’re here to help your business in Idaho Falls grow. Since 1932, Ambs Call Center has provided live, friendly virtual receptionist services that feel like part of your team to businesses in Idaho Falls—and the greater state of Idaho.
Every month, we handle over 30,000 calls that are customized to fit your exact needs. We set your answering service up using our best practices that we've refined since we started handling calls nearly 100 years ago.
Need help scheduling appointments, taking messages, or managing after-hours calls? We’ll handle it for you, 24/7/365.
Professional call handling, without the cost of in-house staff
Virtual receptionistHIPAA-compliant support for clinics, hospitals, and private practices
Medical answering serviceSince we started answering on behalf of Idaho businesses in 1932.
All your calls will be answered exclusively by our team in the USA. No compromises.
Proudly family-owned and operated—get customer service that's been tried and tested.
Idaho Falls, Idaho, is a growing hub for business, healthcare, energy, and tourism in Eastern Idaho. Known for its access to outdoor recreation and strong local economy, the city attracts both residents and visitors who depend on dependable services. Businesses here face fast-changing demands, making responsive communication essential to customer satisfaction and long-term growth.
Our virtual receptionist service helps Idaho Falls companies remain professional and efficient by answering every call with courtesy and precision. Whether you're supporting patients, helping retail customers, or managing professional services, our team ensures consistent and reliable customer care. With around-the-clock availability, we allow your business to stay connected while you focus on daily operations. This combination of accessibility and professionalism strengthens client relationships and supports sustainable success.
Your callers will receive support day and night—regardless of whether it's after-hours, holidays, or otherwise.
There's no hidden fees or contracts that locks you into our service, and we've been doing that for nearly 100 years!
We'll greet your callers exactly how you want us to and can customize our answering however you'd like.
We prefer you to think of us as the ideal employee. Not only are we never sick, but we're also always on time in picking up the phone, ready to serve your callers with outstanding, award-winning customer service 24/7/365. Here are just a few industries that we most commonly serve in Idaho Falls.
From our decades in serving every kind of business in Idaho Falls, we've built up a list of commonly asked questions by business owners like yourself. Don't see your question here? Reach out to us now!
Ambs Call Center excels when it comes to answering services in Idaho Falls, ID.
Idaho Falls businesses need reliable communication to thrive. Our virtual receptionists ensure every call is answered promptly, providing professional service that builds customer loyalty and trust.
Local Resources We Rely On:
It typically takes 3-5 business days from our first call to getting your service live so you never miss a call again.
We're not one of the answering services that offer instant set-ups, and that's for a reason. We've refined our set-up process over the near-100 years that we've been doing this so that we can better understand your needs to better serve your business.
Getting started with us is easy and only takes five steps! You can learn more about our set-up by requesting a quote!
Answering your phones quickly is our top priority.
We answer 80% of calls within 3 rings or less. For the small number of calls that go on hold, we aim to keep the wait time under 60 seconds.
Most of the time, we answer even faster. But the 80% in 3 rings standard is considered the gold standard for the industry. It’s also the benchmark used by third-party evaluators like ATSI and CAM-X to grade the best answering services in the country — and that's why we use it too!
Outsourcing isn't part of our approach in Idaho Falls. Every call is handled by our U.S.-based team, providing clear communication and dependable service that reflects your business values.
We're based in Michigan, but our service supports businesses across the USA, including hundreds in Idaho Falls. So, whether your customers are calling from Meridian, Eagle, Star, Chubbuck, Coeur d'Alene, Twin Falls, Boise, or anywhere in Idaho, they'll always receive seamless and professional service with our nationwide answering service.
Yes, you can change your plan at any time.
In fact, we will monitor your usage for the first few months to make sure you aren't spending more than you need to. That level of customer service can only be acquired from a family-owned answering service!
While we serve 99.9% of businesses, we can't fit a few businesses in with our specialized set-up process. However, if you're one of the 99.9% of businesses, that's great news! It means you're receiving an answering service that's actually set up to the needs of your business—we never provide a cookie cutter experience! So, request a quote from us today!
Local Answering Service for Pocatello
Area Code: 208
Zip Codes: 83201, 83202, 83204, 83205, 83206, 83209, 83211
County: Bannock
Local Answering Service for Idaho Falls
Area Code: 208
Zip Codes: 83401, 83402, 83403, 83404, 83405, 83406, 83415
County: Bonneville
Local Answering Service for Rexburg
Area Code: 208
Zip Codes: 83440, 83441, 83442, 83460
County: Madison
Mari Jensen, Co-Founder
Keystone Hospice
There's no better way to grow your business than to make sure you never miss a call. Get started today by filling out the form below! Once submitted, we'll send over our specific service and pricing information directly to your inbox. And no, we never spam.