We’re not just in the business of answering phones—we’re here to help your business in Lihue grow. Since 1932, Ambs Call Center has provided live, friendly virtual receptionist services that feel like part of your team to businesses in Lihue—and the greater state of Hawaii.
Every month, we handle over 30,000 calls that are customized to fit your exact needs. We set your answering service up using our best practices that we've refined since we started handling calls nearly 100 years ago.
Need help scheduling appointments, taking messages, or managing after-hours calls? We’ll handle it for you, 24/7/365.
Professional call handling, without the cost of in-house staff
Virtual receptionistHIPAA-compliant support for clinics, hospitals, and private practices
Medical answering serviceSince we started answering on behalf of Hawaii businesses in 1932.
All your calls will be answered exclusively by our team in the USA. No compromises.
Proudly family-owned and operated—get customer service that's been tried and tested.
Lihue, Hawaii, serves as the commercial and cultural center of Kauai, welcoming both residents and a steady stream of visitors drawn to the island's natural beauty. With tourism, agriculture, and local businesses all driving the economy, reliable communication is vital to support diverse industries and customer needs. From hotels and tour companies to healthcare providers and small shops, businesses here must remain accessible to thrive in a competitive environment.
Our virtual receptionist service ensures Lihue businesses never miss an opportunity by providing professional, friendly call handling every time. Whether you're scheduling appointments, assisting travelers, or managing local clients, our team makes sure every caller feels valued. With 24/7 availability, we help businesses stay responsive and build trust, allowing you to focus on delivering great service across the island.
Your callers will receive support day and night—regardless of whether it's after-hours, holidays, or otherwise.
There's no hidden fees or contracts that locks you into our service, and we've been doing that for nearly 100 years!
We'll greet your callers exactly how you want us to and can customize our answering however you'd like.
We prefer you to think of us as the ideal employee. Not only are we never sick, but we're also always on time in picking up the phone, ready to serve your callers with outstanding, award-winning customer service 24/7/365. Here are just a few industries that we most commonly serve in Lihue.
From our decades in serving every kind of business in Lihue, we've built up a list of commonly asked questions by business owners like yourself. Don't see your question here? Reach out to us now!
Ambs Call Center excels when it comes to answering services in Lihue, HI.
In a tourism-driven community like Lihue, missing a call can mean lost business. Our receptionists provide dependable service, ensuring every customer feels supported and valued.
Local Resources We Rely On:
It typically takes 3-5 business days from our first call to getting your service live so you never miss a call again.
We're not one of the answering services that offer instant set-ups, and that's for a reason. We've refined our set-up process over the near-100 years that we've been doing this so that we can better understand your needs to better serve your business.
Getting started with us is easy and only takes five steps! You can learn more about our set-up by requesting a quote!
Answering your phones quickly is our top priority.
We answer 80% of calls within 3 rings or less. For the small number of calls that go on hold, we aim to keep the wait time under 60 seconds.
Most of the time, we answer even faster. But the 80% in 3 rings standard is considered the gold standard for the industry. It’s also the benchmark used by third-party evaluators like ATSI and CAM-X to grade the best answering services in the country — and that's why we use it too!
Outsourcing isn't part of our approach in Lihue. All calls are answered by our trained, U.S.-based receptionists, ensuring clear communication and personal attention your customers can trust.
We're based in Michigan, but our service supports businesses across the USA, including hundreds in Lihue. So, whether your customers are calling from Kapolei, Kaneohe, Kailua, Mililani, Kahului, Kailua-Kona, Honolulu, or anywhere in Hawaii, they'll always receive seamless and professional service with our nationwide answering service.
Yes, you can change your plan at any time.
In fact, we will monitor your usage for the first few months to make sure you aren't spending more than you need to. That level of customer service can only be acquired from a family-owned answering service!
While we serve 99.9% of businesses, we can't fit a few businesses in with our specialized set-up process. However, if you're one of the 99.9% of businesses, that's great news! It means you're receiving an answering service that's actually set up to the needs of your business—we never provide a cookie cutter experience! So, request a quote from us today!
Local Answering Service for Kapaa
Area Code: 808
Zip Codes: 96746
County: Kauai
Local Answering Service for Lihue
Area Code: 808
Zip Codes: 96766
County: Kauai
Local Answering Service for Koloa
Area Code: 808
Zip Codes: 96756
County: Kauai
Mark Bria - Sr. Human Resources Manager
U.S. Pipe
There's no better way to grow your business than to make sure you never miss a call. Get started today by filling out the form below! Once submitted, we'll send over our specific service and pricing information directly to your inbox. And no, we never spam.