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Client Integration & Solutions Engineer

Client Integration & Solutions Engineer Job in Jackson, MI. Posted: 6/30/2025

Please note: This is an on-site only position in Jackson, MI or Tampa, FL.

About the Client Integration & Solutions Engineer Position

Ambs Call Center, the nation’s top-rated answering service provider, is seeking a technically skilled and service-driven Client Integration & Solutions Engineer. In this dynamic role, you'll play a pivotal part in delivering seamless, customized client solutions, and integrations that enhance our customers’ experience. It bridges client-facing needs with backend automation and technology infrastructure.

Join a fast-paced, collaborative team with a 24/7 commitment to helping businesses across the U.S. never miss an important call. If you're tech-savvy, customer-focused, and excited about bridging systems and service—this role is for you. 

More Information About Our Client Systems Integration & Automation Specialist Position

Benefits for Full-Time Employees

We offer competitive benefits, bonuses, retirement, and even paid training regardless of prior work experience! Please review our benefits and bonuses and let us know if you have any questions.

Life Insurance Policy

  • $30,000 Term Life Insurance policy.
  • Accidental Death & Dismemberment.
  • Travel Assistance.
  • Hearing discount program for you and your family
  • Will preparation services.

Financial Wellness Benefit

  • We've partnered with Dave Ramsey to offer the SmartDollar program.
  • Watch this video to learn more.
  • This program will help you reach your financial goals.
  • Learn how to stick to a budget, get out of debt, save for the future, and retire with confidence.
  • Includes premium subscription to the EveryDollar app.
  • 100% paid for by Ambs Call Center

Medical Insurance

  • The company contributes $325.00 per pay towards your premium.
  • Any premium above $325.00 is deducted from your paycheck.
  • Several plans to choose from.
  • Able to enroll yourself as well as your family.

Voluntary Dental Insurance

  • Dental coverage is voluntary, and the premium will be deducted from your paycheck.
  • You can elect coverage for yourself as well as your family.

Voluntary Vision Insurance

  • Vision coverage is voluntary, and the premium will be deducted from your paycheck. You can elect coverage for yourself as well as your family.

SIMPLE IRA Retirement

  • Once you earn $5000, you are eligible to participate.
  • We'll contribute to your retirement up to 3% of your compensation for the calendar year.
  • Bonuses and other Incentives

Pay Progression

  • Increased compensation based on skill level.
  • Progression through skill level is contingent upon meeting attendance and quality standards.

Annual Attendance Bonus

  • Achieve perfect attendance for 1-year and you earn 40 hours of regular pay.
  • Eligible for Ambs Call Center Employees only.

Employee Referral Program

  • Refer someone who you think would make an outstanding employee and who would respect our Core Values.
  • Once they join the team and remain employed for 1 month after training, you'll earn $100 for every month the referred employee stays with Ambs Call Center (up to 12 months).

Ambs Gives Back Program

  • Created to recognize you for your excellent contribution to helping our customers and to support your favorite charity.
  • A donation of $100 will be made in your name to a charity or organization of your choice.
  • Eligible for employees who have no attendance or quality issues for the quarter.
  • Donations are made 4 times a year for everyone who qualifies.

Equal Employment Opportunity

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at The Company will be based on merit, qualifications, and abilities. The Company does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, pregnancy, or any other characteristic protected by law.

We are also hiring in our Jackson, Michigan call center.

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Do you have questions before you apply?

Get in touch with a team member to have any questions answered that may be holding you back from applying.