Anchorage Answering Service
Ambs Call Center is proud to offer comprehensive call center solutions and answering services in Anchorage, AK. As a full service telephone answering company, our teams of well-trained professionals handle everything from taking support calls and scheduling appointments, to taking orders, registering patients, taking messages and much more.
We serve businesses in nearly every industry, including both propane and homecare. With our staff working diligently around the clock, 365 days a year, you and your staff can not only focus on more vital tasks at hand, but can relax and enjoy Anchorage to its fullest in your downtime.
Answering Service in Anchorage
Quality answering services in Anchorage need to present customers with helpful, friendly and positive support. That’s exactly what Ambs Call Center provides. With virtual call center solutions and a professional staff working around the clock, we are working for you well after you clock out for the day.
This level of support adds a professional image to your business, no matter if you have one employee or one thousand. This support not only gives a great impression around Anchorage and the rest of Alaska, but also leads to more repeat business, better reviews and more satisfied customers.
Anchorage Call Center
As home to the Iditarod, countless sights and businesses, Anchorage can be a busy place to be. At Ambs Call Center, we’re used to the traffic. We currently process around 30,000 calls per day; fielding questions, taking orders, addressing customer concerns and much more. In fact, some of our services include:
- Lead Generation
- Dealer Locator
- Remote Receptionist
Couple these services with our specialized call center software, and we’re able to effectively build and manage relationships with your customers. By operating 24/7/365, you can be enjoying dinner or watching a Seawolves game knowing that your customers are in good hands.
As a comprehensive telephone answering company serving Anchorage, there are a number of industries and specialties Ambs Call Center is proud to serve in. One of these is the healthcare industry. Our trained and tested professionals provide medical answering services such as nurse triage to increase patient satisfaction, reduce costs and improve the profitability of practices across Alaska. Some of our additional services include, but aren’t limited to:
- Help desk
- Emergency dispatching
- Inbound sales lead capture