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Medical Answering Services

Ambs Call Center provides a wide array of medical call center services across the continuum of care. We work with the top health systems in the nation to manage existing customer relationships and cultivate new ones. Our compassionate and professional team leverages the best technology available to deliver results. Our suite of medical call center offerings includes physician referral,  class and event registration, nurse triage, answering service, switchboard outsourcing, appointment scheduling and patient pre-registration and follow-up.

We help physicians increase patient satisfaction, reduce costs and improve the profitability of their  practices with our Medical Answering Service, Daytime Call Management, Appointment Scheduling and Reminders. Our patient outreach programs also have proven to retain customers while making sure they are compliant with follow-up care. In addition, our myAmbs Web Portal provides practices with real-time patient call data, web on-call and a host of other applications that improves staff efficiency.
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Blog

As a professional marketing firm and living in the age of Internet marketing and the web world being open 24 hours a day, we routinely are asked, “How can I make a better impression with our prospects and clients? How can I increase return-on-investment? How do I increase qualified leads and sales?” All of those [...]

Jim Barry on April 3, 2012

The Value-based purchasing (VBP) siren has sounded. For those of us in the hospital setting, there are no more warnings – it’s officially here.

Tina Minnick on February 24, 2012

We’re excited to announce the release of our Secure Messaging application.

Ambs Call Center on February 7, 2012

Recently Ambs Call Center implemented a quarterly customer survey that is sent via email which provides us with a service quality ranking known as ‘Net Promoter Score’.

Ambs Call Center on January 30, 2012