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Medical Answering Services

Ambs Call Center provides a wide array of medical call center services across the continuum of care. We work with the top health systems in the nation to manage existing customer relationships and cultivate new ones. Our compassionate and professional team leverages the best technology available to deliver results. Our suite of medical call center offerings includes physician referral,  class and event registration, nurse triage, answering service, switchboard outsourcing, appointment scheduling and patient pre-registration and follow-up.

We help physicians increase patient satisfaction, reduce costs and improve the profitability of their  practices with our Medical Answering Service, Daytime Call Management, Appointment Scheduling and Reminders. Our patient outreach programs also have proven to retain customers while making sure they are compliant with follow-up care. In addition, our myAmbs Web Portal provides practices with real-time patient call data, web on-call and a host of other applications that improves staff efficiency.
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Updated for devices running Android Jelly Bean software.

Ambs Call Center on June 6, 2013

The lifetime value of your customers is calculated by combining the total amount your customer will spend with your company over the course of time they patronize your business. The longer they stay with you – and the more they spend – the higher their customer value is. Your business’s customer service has a significant [...]

Ambs Call Center on May 15, 2013

Tips to help you mind your manners on your next conference call.

Ambs Call Center on April 13, 2013

How to keep your staff from being overwhelmed by phone calls during office hours.

Ambs Call Center on November 19, 2012