Remote Receptionist Services
Our remote receptionist services provide you with a turnkey solution to the challenge of providing a professional image for each and every call that your business receives. Our agents are skilled at providing an excellent customer service experience to every caller. Whether your needs are simply to have calls answered and routed, have sales leads routed to your sales team, or have calls efficiently routed according to their needs is a fantastic way to ensure that three cornerstones of customer service occur when people come calling.
Staff On Demand
Traditionally, front office staff is needed to handle incoming calls and route them across facilities. In this scenario, it can be difficult to consistently provide an exceptional customer service experience, especially when there is high call volume or someone is out sick or on vacation. When this happens, chances are that someone has to be pulled away from their primary task to “pinch hit”. Our live remote receptionist services solve this problem. Whether you prefer that we help you during an overflow, on-demand or a full-time basis, we can handle hundreds of calls an hour for you with great results each and every time.
Really, when you think about it, we’re staff on demand and we are ready for your customers’ calls 24/7. We might also add that we never get sick, go on vacation or need to leave the office early.
Live remote receptionist call handling is 100% customized to meet the needs and culture of your company. Let’s have a discussion about how we can ensure your business is ready when opportunity comes calling.