Call Center Services

At Ambs Call Center, we currently process around 30,000 calls per day and work diligently around the clock 24/7/365 to help our clients succeed. Our call center services include taking important messages, assisting in answering customer concerns, taking orders, and answering questions about their clients’ products or services. We can create a customized strategy for your business to not only succeed but excel. Read more about our range of call center services below or view our answering services.

Order Taking

Ambs Call Center’s 24 hour call center service and order entry service ensure that you’re ready for your customers’ orders around the clock. Our order taking services allow your customers to place an order simply by picking up the phone.

Customer Service

Our customer service call center services are diverse as our client base. Many times it includes lead generation, order taking, appointment setting, as well as message taking and dispatch. More often than not it includes many, if not all, of these options.

Help Desk

Providing 24 hour help desk support is critical to your success and to that of your customers. Let the Ambs Call Center customized help desk software and 24 hour help desk call center solution assist you and your customers in finding the answers they need.

Lead Generation

Believe it or not, the most often overlooked aspect of companies’ marketing campaigns is actually having someone ready to talk and respond to their prospects when they call or click. We’re ready 24/7 to help you generate leads, schedule appointments, take orders and, generally speaking, help your business grow!

Event Registration

We’re ready around the clock, 365 days a year to answer questions, provide details, capture demographic and marketing data and, most importantly, register individuals for your event.

Dealer Locator

With Ambs Call Center’s dealer locator services, we’ll deliver customers to your doorstep! Our service will empower your customers to immediately find your dealers or locations that are nearest to them.

Conference Calling

Calling a meeting is now as easy as picking up the phone! Ambs Call Center’s conference call service is a valuable communications tool for any business that needs to communicate or share information with others.

Remote Receptionist

Our remote receptionist service provides you with a turnkey solution to the challenge of providing a professional image for each and every call that your business receives. Our agents are skilled at providing an excellent customer service experience to every caller.

Absence Management

Having trouble keeping track of employee absences? Do you have a point system in place? Ambs Call Center’s employee reporting service is the solution that takes the headache out of tracking employee absences.