Connect Spok to
Ambs Call Center's Answering Services

Healthcare organizations often manage many critical tasks—coordinating patient care, communicating urgent alerts, securing sensitive information, and ensuring seamless team collaboration. When a call goes unanswered or a message isn't handled securely, it can result in delayed care, HIPAA violations, and compromised patient safety.

By integrating Spok's secure messaging with our medical answering services, we significantly enhance your workflow. Our virtual receptionists are equipped to handle incoming calls, and then immediately and securely send encrypted messages directly into your Spok app, including vital patient details or urgent communication. This ensures that whether it's a new patient inquiry, a critical lab result, or a request for a consultation, all interactions are addressed promptly, and sensitive information appears instantly and securely within your Spok system.

You'll experience a reduction in communication gaps, ensuring no critical message is missed, and all information remains compliant with healthcare regulations. This integration is a highly effective way to maintain smooth operations, even after hours, without any additional effort.