An answering service is an off-site telecommunication service which many businesses invest in to manage their internal and external business communications when they are unable to answer the calls.
Answering services can act as virtual receptionists, answering phone calls 24/7. They answer questions, route calls, schedule appointments, take messages, and provide customer service.
They can also be as simple as having an on-demand call plan in which the service answers calls only when the business staff is not available.
Aaron Boatin is President of Ambs Call Center, a virtual receptionist and telephone answering service provider. His passion is helping clients' businesses succeed. Melding high tech with high touch to provide the best customer service experience for clients is his core focus.
Grand Rapids, MI
3960 Broadmoor Ave SE
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