About Ambs Call Center
Ambs Call Center is a family owned and operated call center company operating 24/7/365. We process almost 30,000 calls per day. Our web enabled call center agents can take messages, answer customer concerns, take orders, or simply answer questions about its clients' products or services. This means our clients' customers can receive assistance, access information and, most importantly, make purchases at their convenience.
Our call center agents are highly trained professionals using sophisticated call center equipment to provide a variety of services and numerous methods of relaying a customer's data. Our customers range from physicians and health related fields, entrepreneurs and Fortune 500 companies nationwide.
Using its proprietary call center technologies, Ambs Call Center is able to provide customers with a powerful tool for customer relationship management. Furthermore, Ambs Call Center can seamlessly integrate its call center solutions into the clients' systems to increase efficiencies and reduce costs.
Company Focus
Ambs Call Center focuses on providing highly customized solutions to all of its clients. We are medium sized call center which means that we are large enough to deploy the latest in telecommunications technologies to our clients as well as handle excessive call volumes for our clients. However, it also means that we are small enough to know our clients on a first name basis. We have numerous success stories of how our personal relationships with our clients has made an extremely positive difference in their own company's growth and profit.
We do not discriminate taking on clients based on their call volume. Whether your needs are from 1 to 100,000 calls per day, Ambs Call Center welcomes you to our call center! We view ourselves as a partner in your company's success story.
Mission Statement
Our company is committed to providing the highest quality communication services to its clients at a reasonable cost, while earning a fair profit. The company is also committed to providing a pleasant and enjoyable working environment for all of its employees. We will treat our employees with fairness and respect, helping them to meet company and personal objectives. We will uphold the Association of Teleservices Services International's code of ethics with responsibilities to provide efficient, courteous, impartial and confidential services and to maintain a high standard of operation.
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