Unless you work in health care, you probably aren’t particularly excited about dealing with sick people all day.
But most managers do have to deal with illnesses, at least where their employees are concerned. Whether an organization has five employees or 500, having someone out anytime for health reasons often can have an impact on everyone’s daily production and workloads.
At the same time that managers may not be overly excited about any employees calling in sick, you also don’t want to force them to come into work either if they’re not feeling well.
They likely won’t be performing at their best, they could take longer to get up to full speed if they can’t stay home and have some quality rest, and they also could potentially infect other co-workers, clients or customers, resulting in even more production disruptions and absenteeism in your workforce in the future.
Plus, there are plenty of laws on the books guaranteeing most employees a certain number of hours of sick time. Deliberate violations of these rules by managers focused only on ensuring uninterrupted production can backfire in big ways, including messy lawsuits.
All of these factors can make managers eager for ways to outsource aspects of their ‘calling in sick’ process. An employee call off service, for instance, can provide clear details from a trained, personable service about which employees called to say they’re staying home for health reasons.
This service also can provide an easy and consistent way for employees to alert their boss that they won’t make it in on any given day. Managers will still have to juggle schedules and workloads but this sort of service can make things easier for employees and for employers.
This strategy may not always be successful, and if there’s a breakdown anywhere in the chain, it can result in unhappy, uninformed supervisors wondering what to do about the no-show.
But with a call off service, employees can call one number, speak to an actual person and share clear details about what’s happening and how long they think they’ll be out. This information will be relayed to the proper person hopefully in enough time to make arrangements for their absence.
In cases where messages are passed along from several sources, details could easily become garbled or incomplete. Tracking the employee down in person, such as visiting their home to check if they’re OK, may be a challenge for people living in larger communities, and may even go beyond the responsibilities of typical managers and violate their privacy.
The matter can be solved easily with an email from the call off service saying “X employee called in sick tomorrow.” This info allows them to start focusing on making sure production goes as scheduled rather than taking more time out of their schedule.
But finding out this news earlier can provide more time to call in extra help or adjust daily workflow especially if the employee estimates that they could be out for several days if they believe they have a more severe illness.
This also can provide details to any auditors, compliance officers or oversight organizations that everyone’s hours and benefits are being properly and clearly administered and documented.
If a manager ever has questions or forgets that the employee called in sick, all the employee has to do is produce the number.
Closing possible loopholes potentially can have more people in the office as well at any given time, improving production.
Overall, the modern manager has an awful lot on their plate so worrying about sick employees shouldn’t always be on their priority list. Whether you’re a compassionate boss who doesn’t like it when anyone on your team is ill, an infection-conscious boss trying to prevent possible epidemics, or even a production-focused manager, you can benefit from the services of an Employee Call Off Service.