Our agents are specially trained to serve the propane industry. We know the difference between a will-call and a keep-full customer, as well as the importance of prompt and professional call handling when urgent situations arise. If you want to gain market share, we can help you beat the competition.
We’ll make sure that you capture every lead when you’re not in the office. Customers who need immediate attention will be dispatched based on your instructions to the appropriate personnel, who will follow your escalation procedures to ensure that the client receives exceptional customer service. This is provided on both our Telephone Answering Service and Automated Answering Services.
Don’t take the chance of having a potential or existing customer go to the competition. When the caller is out and has a leak, fire, or any other immediate need, we’ll make sure you know about it ASAP.
- We can integrate with your database to confirm client status, automatic delivery, and no-pay clients so that we dispatch only the service request that you want.
- If your propane service technicians are armed with smartphones or tablets, our new software lets them manage, acknowledge, and update service tickets right from their phone to save time and money.
Whether you have a single office or are nationwide, Ambs Call Center’s propane answering service gives you an edge over the competition with the people, technology, and commitment to take your business to the next level.