Answering Services for Service Companies
Being in the 24-hour service business has its own unique set of needs—such as 3am service calls, interrupted sleep, and the challenge of keeping a crew running 24/7. Good news: we have your back!
Our 24-hour Dispatch Answering Service is designed just for service companies like yours.
We’ll capture new leads, screen routine calls, and dispatch urgent calls to the on-call person. You’re in total control of the escalation to your on-call and the method that is used.
Never worry about missing out on service calls ever again.
Features of Dispatch Answering Services
- Dispatch to our smartphone app on your phone or tablet lets you clear the call without checking in, saving you time and money.
- Update who is on call with a click of the mouse using Web On-Call
- Read or listen to your messages online using myAmbs web portal
- Database lookup can tell if a customer has an after-hours service contract, or fill in important information for your techs.
Our dispatch answering service can be a game changer for your business. We’ve got your back on an overflow, after-hours, weekend, and 24/7 basis.