Chances are your team puts in a lot of long hours during the work week. Our call center can help your team answer your phones whenever you need us. We are available on-demand, overflow, after-hours, weekends and holidays.
We help make your marketing dollars go further with our 24/7 lead capture service. The best way to lose a lead that calls in after-hours or weekend is to send them to voicemail.
We'll make sure to greet the caller professionally and capture their interest. If you'd like we can even send the data directly into your CRM software!
Chances are your day is jam packed with activities. Sometimes, it's hard to be able focus on important tasks is impossible with the phone ringing.
Worse yet, is needing to interrupt a conversation with a client to answer a call. Using our insurance answering service is the solution. Using call forwarding we can back you up and answer your phones when you need us the most.
Give you team back their focus to write new policies, handle claims and grow the agency. We'll help lower their stress level and increase efficiency.
We can act as your switchboard and route calls according to need or person requested. Besides routing calls, we'll take messages, capture leads, and escalate emergency claims.
If disaster strikes and you are not able use your offices, we have you covered. We're ready at a moment's notice to make sure your phones get answered.
We'll work with you to determine a disaster protocol for call handling and routing. The business continuity answering service plan is available for you to view online and update as needed.
Our myAmbs web portal also gives you the power to communicate with your entire staff all at once. You can send simultaneous messages to your entire staff via text, email, phone and fax.