Answering Services for Insurance Companies

In the insurance industry, customers expect you to be available when the worst happens. The experience that clients have can make the difference between a new referral or a lost customer. Our team of smart and cheerful virtual receptionists provide your agency with a friendly and professional image.

How Insurance Answering Service Works

  • Send your calls from to a local or toll-free number
  • Our live call center agents answer in your name with a smile
  • We’ll handle sales leads and claims calls, and assist callers by answering FAQs, scheduling appointments, and providing information.
  • We can escalate urgent calls to your team or deliver messages to you based on your preferences.

Customized Call Routing

Ambs Call Center works with you to develop a specific program for handling your agency’s calls. Use us on a 24/7 on-demand basis, or have us back you up with our overflow service. Whatever your needs, we have you covered.

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