Answering Services for Manufacturing Companies

We help manufacturers capture new business and provide 24/7 customer service to their customers. Just-in-time manufacturing mandates that customers can reach you whenever they need to. We make that process easy and foolproof.

24/7 Customer Service Help Desk

There is never a single point of failure with our customer service help desk. Our virtual receptionists make sure your customers have a consistent and reliable way to reach you.

  • Call forward an existing telephone number to a local or toll-free number
  • Our live agents answer with a smile in your company name
  • We’ll follow your protocol and assist callers by providing tier 1 help desk, answering FAQs, or gathering information and dispatching it to your team.
  • We’ll escalate urgent calls to the on-call team member via your method of choice.

Employee Call-In Line

We make your HR department’s life a lot easier. Our employee reporting service gives you a turnkey solution for managing employee call-offs.

Switchboard Service

Ambs offers switchboard coverage to streamline your communications and direct calls to the right people, right way. We offer live switchboard service and auto attendant options. You can even use a combination of both, depending on the time of day.

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