Answering Services for Manufacturing Companies
We help manufacturers capture new business and provide 24/7 customer service to their customers. Just-in-time manufacturing mandates that customers can reach you whenever they need to. We make that process easy and foolproof.
24/7 Customer Service Help Desk
There is never a single point of failure with our customer service help desk. Our virtual receptionists make sure your customers have a consistent and reliable way to reach you.
- Call forward an existing telephone number to a local or toll-free number
- Our live agents answer with a smile in your company name
- We’ll follow your protocol and assist callers by providing tier 1 help desk, answering FAQs, or gathering information and dispatching it to your team.
- We’ll escalate urgent calls to the on-call team member via your method of choice.
Employee Call-In Line
We make your HR department’s life a lot easier. Our employee reporting service gives you a turnkey solution for managing employee call-offs.
Ambs offers switchboard coverage to streamline your communications and direct calls to the right people, right way. We offer live switchboard service and auto attendant options. You can even use a combination of both, depending on the time of day.