When technology misbehaves, it’s your chance to be the hero. Our Information Technology Answering Service and Help Desk service makes sure you come to the rescue. Ambs call center agents will delight your customers with a prompt and professional answer and help them get the resolution they need.
Our 24/7 virtual receptionist services can manage a wide variety of calls for you. We handle sales inquiries, service calls, and dispatching, along with tier-1 help desk.
Information Technology Answering Service Features
- 24/7/365 availability—overflow, after-hours, and on-demand. We’re here when you need us
- Custom scripting and escalation—we’ll follow specific protocol for gathering and dispatching
- Information delivered how, when, and where you need it
- Real-time call status and statistics in the myAmbs Web Portal