We often get asked, “Where are your people located? Can you understand them?”

All of our agents are located in the friendly, Midwestern state of Michigan and the sunshine State of Florida. They work within our three call centers in Grand Rapids and Jackson, Michigan, and Tampa, Florida.

You won’t get any miscommunication issues or crummy sounding connections—just friendly, American, 5-star agents ready to help your customers and staff whenever they need assistance.

Scope of Customer Service

Our customer service call center solutions are as diverse as our client base. Many times they include one or more of the following:

Whether you’re looking for customer service outsourcing or just need our services on an as-needed basis, we’ll find a solution for you.

Find Out What Ambs Can Do for You

We’d like to engage with you to design a service offering that fits your business like a glove, and helps leverage your time, talent, and resources so you can achieve your goals. Contact us today.