As businesses seek to increase their efficiency and decrease their costs, they look closely at their staff and the cost of that staff, which is often the single largest item on their financials.
A virtual receptionist is someone who takes care of your phone and handles related communication, but they don’t sit in your office. They work remotely. In that sense they are virtual, even though their work is very real.
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Some people think a virtual receptionist is a piece of automated technology that answers phone calls. This couldn't be further from the truth. In reality they are a real person ready to help when you need them.
Are you familiar with virtual receptionists? If you own or manage a business, you’ll want to know what they are and how they function. While some people think a virtual receptionist is a piece of automated technology that answers phone calls, this is not a true virtual receptionist.
Virtual assistants (VA) are all the rage among entrepreneurs and small businesses. And it’s for good reason. Having a VA is a cost-effective way to handle clerical tasks and routine work without adding to your employee headcount – and all the many headaches associated with it.
Most virtual receptionist services will answer your phone twenty-four hours-a-day, seven days-a-week. They often call this 24/7. Beware, not all 24/7 coverage is the same.