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Answering Service Blog

Tips, tricks, and inside information from answering service veterans on how to create a culture of professional, customer-focused voices.

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Human Resources/HR Solutions

What is an Employee Call Off Service and Why Will HR Love It?

By: Aaron Boatin
December 26th, 2016

It's simply a fact of life. From time to time, employees are going to call in sick or have to miss work for another reason. And every time one of them does, it can wreak havoc on you as an HR manager.

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Human Resources/HR Solutions | How Answering Services Work

Absence Management Service, the HR Manager's Best Friend

By: Jennifer McGlothlin
December 3rd, 2016

When you’re a busy HR Manager at a mid-size to large company, staying on top of employee absences can be a burden.

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