Standard texting on cell phones and alpha/text pagers is not HIPAA compliant. Our secure text messaging for healthcare app is the perfect solution as it allows you to receive HIPAA compliant text messages using our smartphone app.
It also features ‘One Button Check-In’ which allows staff to acknowledge they have received the call without having to speak to one of our agents. This saves time, money and improves response time to patients. Faster response can have a big impact on patient satisfaction scores.
Ambs Call Center’s Startel Secure Messaging offers compliance, privacy, and sender/receiver authentication and uses 256-bit encryption which exceeds compliance standards.
Interested in learning more? Our team would be happy to help, please call at at (800)968-1181 or let is know when it would be convenient for you to have our team contact you.
Aaron Boatin is President of Ambs Call Center, a virtual receptionist and telephone answering service provider. His passion is helping clients' businesses succeed. Melding high tech with high touch to provide the best customer service experience for clients is his core focus.