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Answering Service Blog

Answering Service Blog

Tips, tricks, and inside information from answering service veterans on how to create a culture of professional, customer-focused voices.

Michelle Allan

As Billing Account Manager, Michelle helps our customers get the most out of their call center services.

Blog Feature

Virtual Receptionists 101

What is a Live Receptionist?

By: Michelle Allan
October 9th, 2017

The phrase live receptionist is a strange one, yet most people understand what it means. It’s a plea to talk to a real person on the phone and not attempt to interact with technology.

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Blog Feature

How Answering Services Work

8 Surefire Ways to Reduce Your Answering Service Bill

By: Michelle Allan
February 17th, 2017

Like most, you know about the great benefits of using a telephone answering service. What you might not know are the secrets to getting the best service possible at the lowest cost. Here are eight tips to reduce your answering service bill.

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Why Use an Answering Service

Is an answering service right for your organization?

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