Jennifer McGlothlin

Jennifer McGlothlin

Jennifer McGlothlin oversees workforce management at Ambs Call Center. Overseeing scheduling to ensure service levels are met in order to provide excellent service to telephone answering and virtual receptionist clients.

Blog Feature

Attorneys

By: Jennifer McGlothlin
February 28th, 2017

It’s not far off to refer to the legal world as a jungle. It’s the special environment where attorneys fight tooth and nail for the good of their clients. This turf that can be confusing and even frightening to outsiders but a good attorney’s responsibility to provide safe navigation through it all, especially the scary parts.

Blog Feature

Trade Services

By: Jennifer McGlothlin
June 2nd, 2016

A missed call means missed revenue. If you're in the HVAC industry you already know the demands of a 24/7 service company. Being available for new and current customers is job number one.  That's where a HVAC answering service can be a real game changer for you.

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Blog Feature

How Answering Services Work

By: Jennifer McGlothlin
September 4th, 2014

As businesses started to grow many years ago, the need for a solution to the increased number of calls and increased labor costs was the answering service. It started as a centralized message center and originally was based inside of the company. There were a handful of people who would man everyone's phones.

Blog Feature

How Answering Services Work

By: Jennifer McGlothlin
April 2nd, 2012

As a professional marketing firm and living in the age of Internet marketing and the web world being open 24 hours a day, we routinely are asked, "How can I make a better impression with our prospects and clients? How can I increase return-on-investment? How do I increase qualified leads and sales?" All of those things are important when moving your business forward and are very measurable.