Virtual Phone Systems & Services
With Ambs Call Center’s virtual phone system services, receive and retrieve all of your messages in one private, professional voice mailbox anytime and anywhere. Use your local voice mail telephone number to give your associates direct access to studio-quality personalized greetings. Rather than checking multiple voice mailboxes, you can forward your office, home and mobile phone numbers to a single line. Conveniently access your messages from any touch tone phone using a personal password.
No need to invest in or maintain equipment, businesses can create a virtual office phone through Ambs Call Center and easily streamline their communications process. Manage incoming calls more effectively with multiple extensions and professional, custom greetings for employees and departments. Your customers will be able to connect with you at any time of day so that your business is always in reach.
Ambs Call Center’s virtual office phone services are enhanced with advanced features so that your business’ messaging system will function as seamlessly as it sounds. With just a smart phone or computer you can access and manage your messages. Feature of our virtual phone systems include:
- Local and toll free phone numbers
- Extensions for employees, departments, company information and more
- An unlimited number of incoming calls
Send and Receive Broadcast Messages
Send messages to your associates and colleagues in the office or across town or to a group of individuals using the mailing list feature. Mailing lists allow you to deliver a message simultaneously to all of your associates. You can have up to 98 different mailing lists to send broadcast messages to specific groups of people.
Prioritize and Schedule Messages
Give messages that you send added meaning and priority by classifying them as normal, urgent, or future delivery. Future delivery allows you to send messages to yourself or others and have them delivered at a date and time in the future. This is a handy feature to remind yourself or others of important meetings and appointments.
Transfer Messages
Send messages you receive to your associates, adding your comments if you wish. Stop playing phone tag, respond to your messages by hitting ‘R’ to reply and record your response.
Message Notification
You will know immediately when new messages are received. Voice Mail will alert any of you when a new message is received. It can even alert you according to a set schedule or one that you modify over the phone.
Notification can be sent via email (either a message or a message with a copy of the message attached), sent to cell phones as text messages, or sent to a direct phone where voice mail can call you at a specific telephone number such as your private line, cell phone or any other number. Simply answer the call, enter your password and listen to your message. Voice mail messages and faxes can be emailed as wav audio or tiff attachments.