Virtual PBX

Intelligent Messaging Virtual PBX service gives small businesses, home-based businesses and mobile professionals a corporate image for as little as $10 a month. Our virtual pbx service allows your business to have a voice and fax communications system that functions just like systems FORTUNE 500 companies use.

It works with any phone, including your office phone, cell phone, home phone, even VOIP phones and best of all there is nothing to purchase, install or maintain. Intelligent Messaging allows you to always sound your best with a professional greeting, better manage incoming calls with multiple extensions for employees or departments, and simplify the way callers reach you with live call forwarding and call transfers. The service can be customized to meet the needs of any business.

Features

Follow-Me Service
Instead of simply having callers leave messages, you may prefer to have Intelligent Messaging connect them to you live. If you are not readily available, the caller can then leave a message and Intelligent Messaging will set about finding you to deliver the message according to your protocol. Intelligent Messaging can connect callers to you directly according to your schedule. Where it reaches you can change based on time of day, day of week, or even updated via telephone. You callers will hear music while being quickly connected to you.

Auto Attendant
When a caller dials your toll free number, the custom greeting plays a recorded message giving your callers different options to select from. For example, "Thank you for calling ABC Company. Dial 1 for sales, 2 for support, press # for the dial-by-name directory, or 0 for the operator."

Multiple Mailboxes / Extensions
Your account can have multiple mailboxes available for use by employees, departments and informational messages. This creates a professional image for your business by allowing clients to have a unified point of contact for everyone in your organization regardless of their geographic location.

Message Delivery Options
Intelligent Messaging will interface with any wireless device. In addition to connecting callers to you via telephone or cell, it also sends text messages, email, and pagers. This feature eliminates the need for you to repeatedly check in for messages.

Operator Assistance
When callers press '0' for an operator, Intelligent Messaging can send the call to any telephone number or extension you wish. A popular option is to route the call into an agent at Ambs Call Center.

Time of Day Greetings & Behavior
Different greetings and menu options can be presented to callers according to your schedule. For example, after hours, you may prefer that callers are connected directly to your voice mail instead of calling you directly.

Conference Calling
Conference calling is a valuable communications tool for any business that needs to communicate or share information with others. Ideal for companies whose employees are spread across multiple locations, need to expedite decisions or simply want to 'work smarter, not harder'.

Fax Mail
Intelligent Messaging will also receive faxes. They can be forwarded to any fax machine. In addition, the E-mail notification option will send a copy of the fax to you for viewing on a computer.