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Intelligent Messaging

Appointment Reminder Service

Appointment Reminder Service Our automated appointment reminder service is the most affordable and reliable appointment reminder service on the market. It will virtually pay for itself in a matter of days, while allowing your staff members to provide other important services for your patients. Office calls made to your clients during working hours only generate a 22% success rate but calls made by Ambs Call Center in the evening can generate up to an 87% success rate!!

Why use Ambs Appointment Reminder Service?

  • Reduce your No-Shows and Increase Profits
  • Free up staff time for other responsibilities
  • Cut costs by over 50% over making them yourself

How it Works
An office employee whose voice has been pre-recorded, reminds your patient of their appointment.
 
Example Message: "Hello, this is Jane from Dr. Jones office calling to remind you of your appointment with us on Tuesday at 1p.m. Please press 1 to confirm your appointment, please press 2 if you would like us to call you back and reschedule your appointment, or press 3 in order to hear this message again. Thank you and have a great evening."
 
The client will have an opportunity to confirm or reschedule their appointment by pressing the designated key on their phone. Ambs makes 3 rounds of calls, detects answering machines, and repeats the message until a confirmation or reschedule is made. Only on the third attempt will Ambs leave a message on the machine. Messages can be customized to fit your office situation.
 
Ambs will transmit a report that is available on-line when the office staff arrives the next morning. The staff will be able to return any calls from patients requesting to be rescheduled. The report can also be used to see what patients have invalid phone numbers.

  • Works with all major EMR and scheduling programs.
  • No more letters will need to be written, printed, folded, stuffed, stamped or mailed.
  • No more staff time will be wasted calling patients repeatedly.
  • Pricing
    Only $0.25 per appointment
    Ask about our bundled service discounts!
    One time set-up charge: $150.00 per office