Nurse Triage

Nurse Triage Service
Ambs Call Center provides 24/7 nurse triage phone service to practitioners, health systems and home healthcare clients. Our nurse triage service offers patients immediate access to URAC accredited nurses who delivery quality medical advice. We have developed customized nurse triage solutions for physician practices, health systems, health plans and home care provide and can do the same for you.

Nurse Triage for Medical Practices
Let Ambs Call Center improve the quality of life for your physicians. Our telephone nurse triage service will not only deliver quality medical advice to your patients, but also allow physicians to enjoy their time away from the practice undisturbed by handling after-hours patient calls. Our nurse triage agents determine the caller’s needs and based on your protocol for handling administrative calls, reaching the physicians with consults or other hospital related calls, and connecting patients directly to a nurse if the call is clinical in nature. Daily call reports are available via fax, email or client practice portal.

Nurse Triage for Home Health and Hospice
We offer home health care companies a cost effective way to deliver 24 hour nurse availability to their patients. Our triage nurses follow home health triage guidelines when speaking with callers in order to assist them in making appropriate healthcare decisions.