Order Taking Services

A missed call is a missed order! In today’s 24/7 world, it is crucial to be open for business when customers call. Ambs Call Center’s 24 hour call center service and order entry service ensure that you’re ready for your customers’ orders around the clock. Ambs Call Center’s ad response and order taking allows your customers to place an order simply by picking up the phone. No matter the expected call volume or number of products or services you have to offer, we will customize a 24 hour web call center solution to fit your needs.

Our award winning call center agents are trained on how to handle your calls before they ever pick up the phone. We will work with you to develop service metrics to ensure that you and your clients are completely satisfied.

Cross-Sell Your Products

Whether utilizing your existing e-commerce solution or one that we create for you, our web-enabled telephone operators stand ready to serve your customers. Not only do they take orders, but they are also trained to up-sell and cross-sell your products and services in order to maximize your marketing potential.

Whether your marketing campaign includes infomercials, traditional television ads, radio or print, we’ll work to make sure your marketing efforts have the payback you are looking for.

In addition to web and catalog order taking services, we also offer credit card processing, customer service help desk, class registration, literature fulfillment, and remote receptionist services.