Customer Service Call Center
Customer Service as American as Apple Pie
We often get asked, “Where are your people? Can you understand them?”
Well, the truth of the matter is that all of our agents are located in the friendly, Midwestern state of Michigan working within our two call centers in Grand Rapids and Jackson. No miscommunication issues or crummy sounding connections – just friendly, American 5-star agents ready to help your customers and staff whenever they need assistance.
The Scope of Services
Our customer service call center offering is as diverse as our client base. Many times it includes lead generation, order taking, appointment setting, as well as message taking and dispatch. More often than not it includes many, if not all, of these options. Whether you are looking for customer service outsourcing or just need our services on an as-needed basis, we’ll help find a solution for you.