Propane Answering Services

Propane. It’s something we use, it’s something we know, and our staff loves helping our propane customers grow their business with what we call “good old fashioned customer service”. Not to mention they have the knowledge to back it up. Ambs Call Center currently provides service for propane companies like yours, including nationwide 24 hour telephone answering service and customer service. Our agents are specially trained to serve the propane industry. We know the difference between a will call and a keep full customer, as well as the importance of prompt and professional call handling when urgent situations arise. If you’d like to gain market share, read on to learn just a few of the ways we’ll help you beat the pants off your competition.

We’ll make sure that you capture every lead when you’re not in the office. Customers who need immediate attention will be dispatched based on your instructions to the appropriate personnel, who will follow your escalation procedures to ensure that the client receives exceptional customer service. This is provided on both our Telephone Answering and Virtual Phone System services. Don’t take the chance of having a potential or existing customer go to the competition. When the caller is out of propane, has a leak, fire or any other immediate need, we’ll make sure you know about it ASAP.

• We can integrate with your database to confirm client status, automatic delivery and no-pay clients so that we dispatch only the service request that you want.
• If your propane service technicians are armed with Smartphones such as BlackBerry™, iPhone™ or Android™ mobile phones, our new e-response propane software allows them to manage, acknowledge and update service tickets right from their phone which saves them time and you money.

Whether you have a single office or are nationwide, Ambs Call Center’s propane answering service gives you an edge on the competition with the people, technology, and commitment to take your business to the next level.