About Ambs Call Center
Ambs Call Center is a call center company operating 24/7/365. We process almost 30,000 telephone calls per day. Our web-enabled call center agents can take messages, reply to customer concerns, take orders, or simply answer questions about our clients' products or services. This means our clients' customers can receive assistance, access information and, most importantly, make purchases at their convenience.
Our call center agents are highly trained professionals using sophisticated call center equipment to provide a variety of services and numerous methods of relaying a customer's data. Our customers range from physicians and professionals in health related fields, to entrepreneurs and Fortune 500 companies nationwide.
Using our proprietary call center technologies, we at Ambs Call Center are able to provide our customers with powerful tools for customer relationship management. Furthermore, we can seamlessly integrate our call center solutions into our clients' systems to increase efficiencies and reduce costs.
Company Focus
At Ambs Call Center we focus on providing highly customized solutions to all of our clients. We are a medium-sized call center, which means that we are large enough to deploy the latest in telecommunications technologies to our clients, as well as handle excessive call volumes for our clients. However, it also means that we are small enough to know our clients on a first name basis. We have numerous success stories of how our personal relationships with our clients have made positive differences in their company's growth and profit.
We do not discriminate taking on clients based on their call volume. Whether your needs are from 1 to 100,000 calls per day, Ambs Call Center welcomes you to our call center! We view ourselves as a partner in your company's success story.
Mission Statement
Our company is committed to providing the highest quality communication services to our clients at a reasonable cost, while earning a fair profit. The company is also committed to providing a pleasant and enjoyable working environment for all of its employees. We will treat our employees with fairness and respect, helping them to meet company and personal objectives. We will uphold the Association of Teleservices Services International's code of ethics with responsibilities to provide efficient, courteous, impartial and confidential services and to maintain a high standard of operation.
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